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Legal & Compliance Hub

Last updated: October 27, 2026 (Version 1.0.0)

Statutory Summary

Plandid operates under India’s Digital Personal Data Protection Act (DPDP Act 2023), the Information Technology (Intermediary Guidelines) Rules 2021, and global privacy standards (GDPR, COPPA, CCPA). We strictly enforce a 13+ age restriction, zero targeted ads, zero stranger contact, and zero data selling.

Privacy Policy

Effective Date: October 27, 2026 (Version 1.0.0)

01Introduction and Scope

Welcome to Plandid ("Plandid," "we," "us," or "our"). Plandid is a personal, structured visual journal application designed to turn experiences into browsable, private archives.

  • Plandid is built from the ground up on the principles of privacy by design, data minimization, and child safety by design. This Privacy Policy explains what personal data we collect, why we collect it, how it is processed and protected, and how you can exercise your statutory rights under applicable privacy laws, including:
  • • India's Digital Personal Data Protection Act, 2023 (DPDP Act) and rules framed thereunder
  • • The Children's Online Privacy Protection Act (COPPA) (US)
  • • The General Data Protection Regulation (GDPR / UK GDPR)
  • • The California Consumer Privacy Act (CCPA / CPRA)
  • • Applicable App Store (Apple) and Google Play privacy requirements

02Eligibility & Age Restriction (13+)

Plandid is strictly a 13+ application.

  • • Users under the age of 13 are strictly prohibited from registering, accessing, or maintaining an account.
  • • We do not knowingly collect, process, or solicit personal data from children under 13.
  • • If we obtain actual knowledge or have reason to believe that personal data of a user under 13 has been collected without statutory authorization, we will immediately restrict the account and permanently delete all associated data.
  • • If you are a parent or guardian and discover that your child under 13 has created an account, please contact us immediately at contact@plandid.life with the subject line "Under-13 Account Deletion Request".

03Special Protections for Minor Users (Ages 13–17)

  • Plandid recognizes the enhanced privacy obligations owed to teenagers (ages 13–17):
  • • Audience-of-One Default: Plandid V1 is a personal journal. There are no public profiles, no stranger discovery, no follower counts, and no public activity feeds.
  • • No Targeted Advertising: We do not serve targeted advertisements, behavioral advertising, or profiling of any user, especially minors.
  • • No Commercial Data Exploitation: Minor data is never sold, licensed, or shared with third-party advertisers or data brokers.
  • • Safety Defaults: Location data embedded in photos is never broadcast to strangers.

04Personal Data We Collect

We adhere to strict data minimization. We only collect data that is necessary for core app functionality:

  • A. Data You Provide Directly:
  • • Email Address — Authentication, password reset, account recovery, security notices.
  • • Password (Hashed) — Authentication and session security (handled securely by Supabase Auth).
  • • Display Name — Your self-chosen personal moniker inside the app.
  • • Birthdate — Enforcing the 13+ age gate and calculating your zodiac sign. Never displayed to strangers.
  • • Profile Photo & Bio — Optional identity customization for your personal journal.
  • • Referral Source — Optional onboarding answer ("how did you hear about us?").
  • B. Content You Create (User-Generated Content):
  • • Photos — The photos you select to document a moment. Stored in private Cloudflare R2 buckets; accessed exclusively via short-lived presigned URLs.
  • • Captions & Sticky Notes — Captions, dates, and sticker arrangements placed on your photos. Stored in Supabase Postgres under row-level security (RLS).
  • • Boards & Moments — Titles, date ranges, and categories organizing your photos. Stored in Supabase Postgres under row-level security (RLS).

05Photo Metadata, Location Data & Cartography

When you import a photo into a moment, Plandid extracts the capture timestamp and geographical coordinates (latitude/longitude) stored in the photo's EXIF metadata.

Why: To order your photos chronologically and display your moment's path on an interactive map.

What We Do NOT Do: We NEVER collect live GPS tracking, background location, or real-time device telematics. If a photo contains no GPS metadata, Plandid displays a scrapbook view without map coordinates.

EXIF Handling: The upload pipeline re-encodes every image as a fresh JPEG, which strips the original EXIF metadata from the uploaded file. Coordinates are extracted client-side before upload and stored as structured database fields — the raw EXIF data is not retained in cloud storage.

Map Tile Delivery: Map vector tiles are rendered via MapLibre using open-source cartography from OpenFreeMap and OpenStreetMap contributors. Only the bounding map tiles necessary to display your private route are fetched over HTTPS; your personal journal data and photos are never sent to map tile servers.

06Application Diagnostics & Privacy-Preserving Telemetry (Sentry & PostHog)

We utilize industry-standard diagnostic and telemetry infrastructure under strict privacy controls:

  • A. Crash Diagnostics (Sentry):
  • • Purpose: Identifying application crashes, unhandled exceptions, and fatal runtime errors to maintain app stability.
  • • Privacy Safeguards: sendDefaultPii is strictly disabled. Outgoing error payloads and breadcrumbs are filtered through multi-stage redaction regexes that strip presigned storage URLs, bearer tokens, Supabase JWTs, email addresses, and phone numbers.
  • B. Product Telemetry & Usage Metrics (PostHog):
  • • Purpose: Understanding aggregate feature adoption (e.g., onboarding completion, moment creation progression) to diagnose bottlenecks and improve application performance.
  • • Strict Consent & Host Isolation: Telemetry is strictly optional and requires your explicit consent. Telemetry data is hosted on PostHog's European Union (EU) infrastructure.
  • • Zero-Content Guarantee: PostHog NEVER receives personal journal photos, image binaries, moment titles, photo captions, location coordinates, or personal journal text.
  • • Technical Safeguards: Autocapture, session recording, screen recording, and IP address tracking are completely disabled. All user properties are sanitized to strip names, emails, and sensitive identifiers.
  • • Automated Deletion: When you delete your Plandid account, an automated backend process purges your associated telemetry identity in PostHog.

07What We Do NOT Collect

  • To prevent ambiguity, Plandid explicitly DOES NOT collect or process:
  • ❌ Phone numbers
  • ❌ Address book or contact lists
  • ❌ Live background location tracking
  • ❌ Biometric identifiers or facial recognition geometry
  • ❌ Microphone or audio recordings
  • ❌ Third-party advertising identifiers (IDFA, GAID)
  • ❌ Cross-site tracking cookies or behavioural trackers

08How Your Data Is Stored & Architecture

  • • Relational Database (Supabase Postgres): Stores your profile metadata, board and moment structures, photo captions, and timestamps. Protected by Row-Level Security (RLS) ensuring that only your authenticated session (auth.uid() = user_id) can query or mutate your records.
  • • Media Storage (Cloudflare R2): All photos are stored in encrypted, private Cloudflare R2 buckets. Media objects cannot be read publicly; every read requires a short-lived presigned URL (maximum 4 hours) authorized against your active database ownership.
  • • No Direct Secret Exposure: All signing credentials and service-role secrets reside solely in protected backend Edge Functions and are never embedded in the client application.

09Third-Party Service Providers (Data Processors)

We engage trusted enterprise infrastructure vendors to provide hosting, database, telemetry, and reliability services:

ProcessorRole / PurposeData ProcessedTransfer Safeguards & Location
Supabase Inc.Managed authentication, relational database hosting, Edge Functions.Email, profile data, journal metadata, timestamps.Standard Contractual Clauses (SCCs), DPA
Cloudflare Inc. (R2)Private encrypted object storage for journal photos and thumbnails.Uploaded image binaries, assigned object keys.SCCs, ISO 27001, SOC 2 Type II
PostHog Inc.Privacy-preserving feature usage telemetry (opt-in only).Aggregated feature interaction events, platform, app version (zero journal content).EU Hosting, SCCs, zero-content logging
Functional Software (Sentry)Application crash logging and error diagnostics.Redacted error stack traces, OS version, device model (zero-PII scrubbing).SCCs, SOC 2, HIPAA compliant
OpenFreeMap / OSMCartographic map tile delivery for visual moment journeys.Transient IP address strictly for HTTP tile delivery caching (no user tracking).Public map tiles, open-source cartography

We do not sell, rent, trade, or monetize your personal data with any third party.

10Data Retention and Account Deletion

  • Retention Schedule:
  • • Active Accounts: We retain your journal data for as long as your account is active.
  • • Deleted Media: When you delete a photo or moment, the database record is removed immediately and the corresponding R2 storage object is scheduled for deletion via our automated media deletion queue.
  • • Database Backups: Automated point-in-time recovery logs and database snapshots are retained for rolling operational retention (maximum 30 days) before overwriting.
  • Account Deletion (In-App & Public Web):
  • Under Apple App Store Guideline 5.1.1(v) and Google Play User Data policies, users can delete their account at any time:
  • • In-App: Open Settings → Delete Account. After confirmation, an authenticated Edge Function deletes all R2 media objects under your user prefix, purges your relational rows, cascades through your boards, moments, and photos, terminates your auth record, and queues telemetry purge.
  • • Public Web URL: You can request account deletion online at https://www.plandid.life/delete-account. You must authenticate as the account owner before deletion proceeds.
  • • Email: You may also request deletion by emailing contact@plandid.life.

11Your Statutory Privacy Rights

Depending on your country of residence, you have specific rights under applicable law (e.g., India DPDP Act §11–§14, GDPR Articles 15–22, CCPA §1798.100):

  • • Right to Access & Data Portability: You can download a complete, machine-readable JSON archive of your personal data at any time via Settings → Privacy & Your Data → Download My Data.
  • • Right to Correction / Rectification: You can update or correct your profile information directly within the app.
  • • Right to Erasure / Deletion: You can delete individual photos, moments, boards, or your entire account at will.
  • • Right to Withdraw Consent: Where processing is based on consent (such as optional telemetry), you may withdraw your consent at any time through app settings or written request.
  • • Right to Nominate (India DPDP Act): You have the right to nominate an individual who will exercise your rights in the event of death or incapacity.

12Grievance Redressal Mechanism & Resident Officers

Pursuant to Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and Section 13 of the Digital Personal Data Protection Act, 2023, Plandid has designated a Grievance Officer:

  • • Designation: Grievance Officer / Privacy Redressal Officer
  • • Email: contact@plandid.life
  • • Response Timeline: We acknowledge grievances within 24 hours and resolve complaints within 15 calendar days from receipt.

13Security Measures

  • We implement multi-layered administrative, technical, and physical security measures:
  • • Database Row-Level Security (RLS) on all user data.
  • • Strict token-scoped Cloudflare R2 presigned URLs with short TTLs (maximum 4 hours for reads, 10 minutes for uploads).
  • • Encryption in transit (TLS 1.3) and encryption at rest (AES-256).
  • • Denial-of-service rate limiting on authentication and media signing endpoints.
  • • Server-side upload limits: 1.5 MB per file, account storage ceiling (default 1.0 GB aggregate storage as configured in database limits), 60 presigned URL requests per minute.

14Updates to this Policy

We may update this Privacy Policy from time to time to reflect operational or legal updates. When changes are made, we will update the "Last Updated" date at the top and provide notice through the application.

Terms of Service

Effective Date: October 27, 2026 (Version 1.0.0)

01Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Plandid mobile application and related services ("Services") operated by Plandid ("we," "us," or "our").

By creating an account or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Services.

02Eligibility & Age Requirements (13+)

  • • Minimum Age: You must be at least 13 years of age to use Plandid. The Services are strictly prohibited to individuals under 13 years old.
  • • Minors (Ages 13–17): If you are between the ages of 13 and 17 (or the age of legal majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
  • • Accurate Registration: You agree to provide accurate and truthful information during registration, including your email and birthdate. Creating accounts using false age representations is a material violation of these Terms.

03Account Security & Responsibilities

  • • You are responsible for safeguarding your login credentials and password.
  • • You agree to notify us immediately at contact@plandid.life if you suspect unauthorized access to your account.
  • • You are solely responsible for all activities that occur under your account.

04Your Content & Ownership

  • • You Retain Ownership: You retain all intellectual property rights and ownership of the photos, media, text, captions, and arrangements you upload to Plandid ("User Content"). Plandid does not claim ownership of your photos or visual memories.
  • • Operational License to Plandid: Solely to enable us to operate, provide, and maintain the Services for you, you grant Plandid a non-exclusive, worldwide, royalty-free license to host, store, cache, encode, reproduce, and transmit your User Content as necessary to display it back to you on your devices.
  • • No Commercial Licensing of Photos: Plandid will never sell, sublicense, or publicly license your personal photos to advertisers, stock photo platforms, or external commercial third parties.

05Storage Ceilings, Fair Use & Camera Roll Backup Disclaimer

  • • Personal Journal, Not a Backup Utility: Plandid is designed as a structured visual storytelling journal for personal reflection. It is NOT an archival cloud backup service, disaster recovery vault, or primary photo preservation solution (such as Apple iCloud, Google Photos, or enterprise cloud drives).
  • • User Backup Responsibility: You acknowledge and agree that you are solely responsible for maintaining independent, local, or cloud backups of all photos, media, and records stored on your mobile device. Plandid disclaims any and all liability for the loss, corruption, degradation, or unrecoverability of any photos or data uploaded to the platform.
  • • Storage Ceilings & Technical Quotas: To prevent platform abuse and ensure equitable performance across all users, accounts are subject to technical storage and bandwidth limits managed dynamically in our database infrastructure:
  • - File Size: Maximum 1.5 MB per uploaded image (images are compressed and optimized client-side prior to transfer).
  • - Account Capacity: Standard accounts are subject to the storage ceiling configured in database limits (default 1.0 GB aggregate storage per account, unless adjusted or upgraded by tier configuration).
  • - Rate Limiting: API requests for media signing and presigned URLs are throttled (maximum 60 requests per minute).
  • • Enforcement: We reserve the right to reject oversized files, suspend automated bulk upload scripts, and terminate accounts that intentionally circumvent technical storage quotas or abuse bandwidth resources.

06Sticker Packs, Digital Collectibles & Claim Codes

  • • Limited License Only: All digital stickers, decorative assets, sticker packs, typography fonts, badges, and visual embellishments made available in Plandid (whether free, unlocked via promotional code, or granted) are licensed, not sold. Plandid grants you a limited, personal, non-exclusive, non-transferable, revocable license to use these assets solely within the Plandid application for your personal journals.
  • • No Monetary or Cash Value: Digital stickers, packs, claim codes, promo vouchers, and badges have NO monetary, cash, or fiat value of any kind. They do not constitute property, currency, or financial instruments.
  • • Non-Transferable & No Secondary Market: You may not sell, barter, trade, assign, auction, sublicense, or transfer any sticker packs, claim codes, or digital assets to any third party or outside the application. Any attempted resale or commercial transfer is strictly void and constitutes grounds for immediate account termination.
  • • Promotional Codes & Integrity: Claim codes provided via partnerships, social media promotions, or community campaigns are redeemable subject to individual campaign criteria. We reserve the right to invalidate codes, revoke granted packs, or suspend accounts that use automated bots, scripts, brute-force algorithms, or fraudulent methods to redeem promotional codes.

07Cartography, Maps & Location Services

  • • Visual Reference Only: Moment map lines, route representations, and location pins are generated using photo capture timestamps, on-device extracted GPS coordinates, and map vector tiles provided by OpenFreeMap and OpenStreetMap contributors.
  • • No Navigation Warranty: Maps, route lines, and geographical representations displayed in Plandid are provided strictly for artistic visual illustration and retrospective memory browsing. They are NOT intended, warranted, or designed for turn-by-turn vehicle navigation, pedestrian safety, topographical analysis, emergency services, or real-time geolocation.
  • • Inaccuracies: Plandid makes no warranty regarding the accuracy, completeness, or currency of map data, road networks, point-of-interest labels, or geographical borders. You agree that Plandid shall have no liability for errors or omissions in third-party cartographic data.

08Exporting, Portability & Third-Party Sharing

  • • Data Portability: You may export your entire journal, moments, photos, and associated metadata at any time in an open, standardized ZIP archive format generated directly on your device.
  • • Third-Party Platform Sharing: If you choose to export, save, or share your moments, collages, story cards, or photos to external third-party services (such as Instagram, TikTok, Threads, WhatsApp, or cloud storage providers), you acknowledge that such shared content becomes subject to the terms of service, privacy practices, and content policies of those respective third-party platforms. Plandid is not responsible for how external platforms host, index, or distribute your exported media.

09Acceptable Use & Prohibited Conduct

  • You agree that you will not use Plandid to:
  • • Violate any local, national, or international law, statute, or regulation.
  • • Upload, store, or transmit any Child Sexual Abuse Material (CSAM) or Child Sexual Exploitation and Abuse Material (CSEAM). Any such detection will result in immediate termination, data preservation, and reporting to law enforcement authorities including the National Center for Missing & Exploited Children (NCMEC) and relevant statutory agencies.
  • • Upload non-consensual intimate imagery, pornography, or sexually explicit content.
  • • Upload content that is defamatory, harassing, abusive, threatening, or promotes violence or unlawful harm.
  • • Infringe any third party's copyright, trademark, privacy, or proprietary rights.
  • • Attempt to reverse engineer, decompile, scrape, probe, or breach the security of Plandid's backend infrastructure, Cloudflare R2 storage, or Supabase database.
  • • Bypass or attempt to circumvent rate limits, storage quotas, claim code validation, or authorization policies.
  • • Employ automated scrapers, bots, or distributed scripts to interact with Plandid APIs.

10Intellectual Property of Plandid

The Plandid app design, logo, wordmarks, visual layouts, typography systems, custom illustrations, stickers, source code, and software are the exclusive intellectual property of Plandid and its licensors. You may not copy, modify, distribute, or reverse engineer any part of our app without prior written consent.

11Account Termination, Dormancy & Deletion

  • • By You: You may delete your account at any time directly in the app (Settings → Delete Account) or online at https://www.plandid.life/delete-account. Account deletion permanently deletes your profile, moments, photos, and uploaded media from our systems in accordance with our Data Retention & Deletion Policy.
  • • By Plandid: We reserve the right to suspend or terminate your account if you violate these Terms, create risk or legal exposure for the platform, or if we are required to do so by applicable law.
  • • Account Dormancy: Accounts with no login activity or moment updates for a continuous period exceeding twelve (12) months may be scheduled for archiving or deletion following prior email notification to the registered address.

12Disclaimers of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLANDID DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE APP WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

13Limitation of Liability & Monetary Cap

  • TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
  • • NO CONSEQUENTIAL DAMAGES: IN NO EVENT SHALL PLANDID, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, DEVICE MALFUNCTION, OR REPUTATIONAL INJURY, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SERVICES.
  • • MONETARY CAP: THE TOTAL AGGREGATE LIABILITY OF PLANDID AND ITS FOUNDERS, OFFICERS, AND EMPLOYEES FOR ALL CLAIMS, DISPUTES, OR LIABILITIES ARISING UNDER OR RELATING TO THESE TERMS OR THE SERVICES—WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE—SHALL BE STRICTLY LIMITED TO AND NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO PLANDID FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE THOUSAND INDIAN RUPEES (INR 1,000) OR TWENTY UNITED STATES DOLLARS (USD $20.00).
  • • CONSUMER RIGHTS PRESERVED: NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT ANY STATUTORY CONSUMER RIGHTS THAT CANNOT BE CONTRACTUALLY WAIVED UNDER APPLICABLE LOCAL LAW.

14Indemnification

  • You agree to defend, indemnify, and hold harmless Plandid, its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal and accounting fees) arising out of or in any way connected with:
  • • Your access to, use of, or inability to use the Services;
  • • Your User Content, including any claims that your photos, text, or metadata infringe, misappropriate, or violate any third party's copyright, trademark, trade secret, privacy, publicity, or other rights;
  • • Your breach or alleged breach of any provision of these Terms or our Community Guidelines;
  • • Your violation of any applicable local, national, or international law, statute, or regulation.

15Governing Law & Dispute Resolution

  • • Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
  • • Jurisdiction: Any dispute, controversy, or claim arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.
  • • Consumer Rights Preserved: Where applicable local consumer protection laws provide non-waivable statutory rights to bring proceedings in your local jurisdiction, those statutory rights remain intact.

16Contact Information & Grievance Redressal

  • If you have questions, notices, or complaints regarding these Terms, contact us:
  • • Contact Email: contact@plandid.life (Legal, Support & Grievance Redressal)

Data Safety (Google Play Mirror)

Effective Date: October 27, 2026 (Version 1.0.0)

01Overview: Google Play Data Safety Alignment

This page provides a plain-language mirror of the official Google Play Data Safety section submitted for the Plandid Android application.

Plandid does not sell any personal or sensitive user data to third parties, does not share data with third-party advertisers, and does not conduct behavioral profiling.

02Data Collected and Purpose

Data TypeCollectedSharedPurposeOptional or Required
Email AddressYesNoAccount authentication, password reset, security alertsRequired
Photos & MediaYesNoCore app functionality: creating personal moments and photosRequired for moment creation
Approximate Location (Photos)Yes (from EXIF)NoMapping your photo journey on an interactive moment mapOptional (only if photo has GPS)
Name / Display NameYesNoPersonal journal customizationOptional
BirthdateYesNoAge verification (13+ enforcement) and zodiac featureRequired
App Diagnostics / Crash LogsYesNoCrash diagnosis via Sentry (PII scrubbed)Optional
App Usage AnalyticsYes (optional)NoPrivacy-preserving feature metrics via PostHog (EU-hosted, zero-content, opt-in)Optional

03Security Practices

  • • Encryption in Transit: All data transferred between the Plandid app, our Supabase API, and Cloudflare R2 storage uses modern TLS 1.3 encryption.
  • • Encryption at Rest: Media assets and database storage volumes are encrypted with AES-256.
  • • Data Deletion Request Mechanism: You can request complete deletion of your account and all associated photos at any time in-app or via our web portal at plandid.life/delete-account.

Child Safety & Minor Protection

Effective Date: October 27, 2026 (Version 1.0.0)

01Core Commitment & Age Classification

  • Plandid is dedicated to creating a safe digital environment for youth. The platform operates strictly as a 13+ service:
  • • Under 13: Strictly prohibited. Children under 13 cannot create or maintain accounts.
  • • Ages 13 to 17: Permitted under high-protection privacy defaults and protective safety architectural standards.

02Age Gating Architecture (13+ Enforcement)

  • Plandid enforces age compliance through both client-side and server-side mechanisms:
  • • Mandatory Onboarding Gate: Every user must submit their birthdate during onboarding. The date picker is constrained to a maximum date of 13 years prior to the current date. The gate cannot be skipped.
  • • Database Trigger Enforcement: A PostgreSQL trigger (tr_enforce_profile_min_age) rejects any profile update or insertion where the calculated age is under 13 years old.
  • • Under-13 Discovery & Removal: If an existing account is found to belong to an individual under 13, the account is immediately terminated. All associated media assets stored in Cloudflare R2 and records in Supabase Postgres are permanently scheduled for purge. Parents or guardians can submit deletion requests at contact@plandid.life with the subject "Minor Under 13 Account Notification".

03High-Protection Defaults for Teenagers (13–17)

Plandid implements the principles of the Age Appropriate Design Code (AADC) and Indian DPDP child safety standards:

ProtectionImplementation in Plandid V1
Audience of OneProfiles and visual journals are strictly private. There is no public user directory, search bar, or stranger browsing.
No Stranger ContactThe app contains no direct messaging, open chat, or adult-to-minor communication surface.
No Location BroadcastingLocation tags are extracted locally from photo metadata to build personal map lines; they are never broadcast or shared with other users.
No Targeted Ads or ProfilingMinor users are never subjected to behavioral advertising, tracking, commercial profiling, or algorithmic engagement traps.
Zero Data SalePersonal data of minors is never sold, leased, or transferred to third-party data brokers.

04Preventing Exploitation and Abuse

  • • Child Sexual Exploitation and Abuse (CSAE) Prevention: Zero tolerance for CSAE/CSAM content. Immediate account suspension, data preservation for law enforcement, and reporting to authorities (including NCMEC).
  • • Grooming & Inappropriate Contact Prevention: Because Plandid V1 has no social messaging or public following mechanisms, the attack surface for bad actors targeting minors is eliminated by architectural design.

05Parental Rights & Inquiries

  • Parents and legal guardians have the right to:
  • • Review the personal information Plandid holds regarding their child.
  • • Request the deletion of their child's account and personal data.
  • • Refuse further collection or processing of their child's information.

Requests should be sent directly to contact@plandid.life from the parent or guardian's email address. We verify parental identity before disclosing or deleting data.

Community Guidelines

Effective Date: October 27, 2026 (Version 1.0.0)

01Our Safety Philosophy

Plandid is a personal visual journal designed to preserve memories, trips, outings, and meaningful moments. Even though Plandid V1 is built as a personal archive for an audience of one, we maintain rigorous safety standards to protect our community and comply with statutory intermediary and child-safety regulations.

02Zero-Tolerance Violations

The following violations result in immediate, permanent account termination and immediate referral to statutory authorities:

  • • Child Sexual Abuse Material (CSAM) / Child Sexual Exploitation and Abuse Material (CSEAM): Absolute zero tolerance. Plandid cooperates fully with the National Center for Missing & Exploited Children (NCMEC), law enforcement agencies, and statutory authorities in India and globally. All offending data and accounts are preserved for legal proceedings and reported immediately.
  • • Terrorism, Violent Extremism & Threat to Life: Content promoting terrorism, violent acts, weapons manufacturing, or credible threats against human life.
  • • Non-Consensual Intimate Imagery (NCII): Uploading intimate, sexual, or private imagery of individuals without their explicit affirmative consent is strictly prohibited.

03Prohibited Content & Behaviors

  • • Harassment, Bullying & Doxxing: Posting personal contact details, private residential addresses, phone numbers, or government IDs of individuals without consent. Using captions or stickers to humiliate, intimidate, or bully others.
  • • Hate Speech & Discrimination: Content attacking, dehumanizing, or inciting violence against individuals based on race, religion, ethnicity, gender, sexual orientation, disability, or caste.
  • • Illegal Activities & Controlled Substances: Facilitating the illegal trade of drugs, restricted pharmaceuticals, weapons, or counterfeit goods.
  • • Intellectual Property Infringement: Uploading photographs or media belonging to others where you do not possess the lawful authorization or rights to do so.

04Enforcement & Takedown Process

  • When a violation of these guidelines is identified or reported, Plandid takes proportionate enforcement actions depending on severity:
  • • Level 1 — Content Removal: Offending moment, photo, or caption is permanently deleted.
  • • Level 2 — Account Warning: Account receives a formal administrative notice.
  • • Level 3 — Temporary Suspension: Account is suspended pending verification.
  • • Level 4 — Permanent Termination: Account and all associated data are terminated, and device/email is barred from re-registering.

05How to Report Violations

  • To report violations of these Community Guidelines or unlawful content:
  • • Email: contact@plandid.life
  • • Please provide the relevant account details, context, and copies of the offending material.
  • • Our Trust & Safety team reviews incoming safety reports promptly.

Cookie Policy

Effective Date: October 27, 2026 (Version 1.0.0)

01What Are Cookies and Local Storage?

Cookies and local storage technologies are small pieces of text or data stored directly inside your browser or device when you visit our website. They help us remember your preferences, keep your session secure, and understand how our website is used.

02Categories of Cookies We Use

We maintain strict minimalism in cookie usage:

1. Strictly Necessary Cookies: Essential for the website to function properly, including saving your cookie consent preferences and maintaining security headers. These cannot be disabled.

2. Privacy-Preserving Analytics: We use aggregated, non-identifying telemetry to monitor page visits, button clicks, and error occurrences. We do NOT track individual user journeys across the web, do NOT store personal identifiers, and do NOT use cross-site trackers.

03What We Never Do

  • • We NEVER use third-party advertising cookies or ad retargeting pixels (e.g., Meta Pixel, Google Ads remarketing).
  • • We NEVER sell or license your browsing information to data brokers.
  • • We NEVER combine analytics data with your private journal photos.

04Managing Your Preferences

You can modify your cookie choices at any time via the cookie banner on our website or by clearing your browser's local storage and cookies. Most web browsers also allow you to block cookies through browser settings.